OVERVIEW

Over a three-month period, a client facing challenges in manual charge reconciliation successfully implements RevID with minimal IT involvement. This resulted in a 90% adoption rate for charge reconciliation across departments and over $1M in annualized net patient revenue.

CHALLENGES

• Due to the time-consuming manual effort involved, departments did not adopt charge reconciliation procedures, resulting in significant revenue leakage.
• Lack of visibility of missed charges, rendered it impossible to quantify or identify which departments were deficient.
• Due to disparate data, no centralized charge reconciliation system for hospital and/or physician billing across the enterprise.

GOALS

• Automate daily charge reconciliation with minimal manual intervention to promote adoption across all departments.
• Quantify missed charges & identify deficient departments for targeted training.
• Quickly implement a solution with minimal IT involvement to mitigate further revenue leakage.

OUTCOMES

• RevID centralized charge reconciliation for hospital and physician billing, providing enterprise-level visibility with less than 3 months to implement.
• The client saw >$1M in annualized net revenue impact.
• The client saw a 90% charge reconciliation adoption rate.